True/False
Indicate whether the statement is true or false.
____ 1. An emerging characteristic of purchasing, logistics, and support activities is that they need to be flexible.
____ ____ ____ ____ ____ ____ ____ ____
2. Direct materials that companies buy on a recurring basis are MRO supplies.
3. FedEx and UPS have freight-tracking Web pages available to their customers.
4. Online Benefits is a firm that duplicates its clients' human resource functions on a password-protected Web
site that is accessible to clients' employees.
5. In 1999, Ericsson launched a Web site to facilitate knowledge management.
6. Most B2C electronic commerce is an adaptation of EDI.
7. The ASC X12 organization and the UN/EDIFACT group agreed in late 2000 to develop one common set of
international standards.
8. One of the major advantages of VANs is cost.
9. GPAS and IBM Global Services are companies that provide VAN services.
____ 10. The up-front cost of implementing indirect connection EDI, including software, VAN enrollment fee, and
hardware, typically exceeds $500,000.
____ 11. Ventro opened its first industry marketplace, Chemdex, in early 1987.
____ 12. A purchasing or logistics strategy that works this year may not work next year.____ 13. Businesses make a distinction between direct and indirect materials.
____ 14. Governments perform many functions for their stakeholders.
____ 15. Because of advances in computer technology, most businesses do not need to buy office supplies or the
services of freight and transportation companies.
____ 16. By coordinating the efforts of supply chain participants, firms that engage in supply chain management are
reaching beyond the limits of their own organization's hierarchical structure and creating a new network form of organization among the members of the supply chain.
____ 17. By engaging competitors in cooperative, long-term relationships, companies have found that they can work
together with these competitors to identify new ways to provide their own customers with faster, cheaper, and better services.
____ 18. In many companies, procurement staff need not have high levels of product knowledge to identify and
evaluate appropriate suppliers.
____ 19. A passive RFID tag does not need a power source.
____ 20. Many industry value chains no longer consist of a single sequence of companies linked in a single line but
include many parallel lines that are interconnected in a web or network configuration.
____ 21. Large companies usually assign responsibility for purchasing direct and indirect materials to the same
department.
____ 22. EDI was the first form of electronic commerce to be widely used in business.
____ 23. EDI increases the paper flow and streamlines the interchange of information among departments within a
company.
____ 24. Most VANs do not require an enrollment fee.
____ 25. Using VANs can become cumbersome and expensive for companies that want to do business with a number
of trading partners, each using different VANs.
____ 26. EDI and XML are both used in many businesses to handle the electronic exchange of transaction information.
____ 27. Many companies are willing to use the Internet to transmit FEDI transaction sets.
____ 28. The ultimate goal of supply chain management is to achieve a higher-quality or lower cost product at the end
of the chain.
____ 29. FEDI transaction sets are not negotiable instruments.
____ 30. When EFTs involve two banks, they are executed using a VAN.
Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 31. The term ____ generally includes all purchasing activities, plus the monitoring of all elements of purchase
transactions. a. procurement c. distribution b. logistics d. sales
____ 32. W.W. Grainger is a(n) ____.
a. Music store c. computer supplier b. MRO supplier d. book wholesaler
____ 33. ____ activities include managing the inbound movements of materials and supplies and the outbound
movements of finished goods and services. a. Procurement c. Transaction b. Logistics d. Production
____ 34. The classic objective of ____ has always been to provide the right goods in the right quantities in the right
place at the right time. a. procurement c. transaction processing b. logistics d. production
____ 35. One common support activity that underlies multiple primary activities is ____.
a. record-keeping c. training b. auditing d. regulation
____ 36. ____ is the intentional collection, classification, and dissemination of information about a company, its
products, and its processes. a. Database management c. Data warehousing b. Knowledge management d. Data mining
____ 37. One trend in purchasing, logistics, and support activities is the shift away from hierarchical structures toward
____ structures. a. vertical c. network b. horizontal d. matrix
____ 38. The ____ is enabling the shift from hierarchical forms of economic organization to network forms.
a. Web c. LAN b. computer d. client/server
____ 39. The roots of Web technology for B2B transactions lie in a very hierarchically structured approach to interfirm
information transfer called ____. a. client/server c. Object technology b. TCP/IP d. electronic data interchange
____ 40. EDI is the acronym for ____.
a. Education Interchange c. Electronic Data Interchange b. Elementary Decision Implementation d. Electronic Distance Interface
____ 41. ____ is a computer-to-computer transfer of business information between two businesses that uses a standard
format of some kind. a. TCP/IP c. EDI b. LAN d. SST
____ 42. With respect to EDIs, the two businesses that exchange information are called ____.
a. traders c. trading partners b. hand-shakers d. collaborators
____ 43. Firms that exchange data in specific standard formats are said to be ____.
a. standard codes c. common b. EDI compatible d. protocol
____ 44. The ____ has been the coordinating body for standards in the U.S. since 1918.
a. ACM c. ANSI b. IEEE d. DPMA
____ 45. In 1979, ANSI chartered a new committee to develop uniform EDI standards. This committee is called the
____.
a. ASC X12 c. IEEE 2321 b. ACM X15 d. ASE A23
____ 46. In 1987, the United Nations published its first EDI standards under the title ____.
a. EDIFACT c. EDI-UN b. UN-ANSI d. ANSI X12
____ 47. ____ requires each business in the network to operate its own on-site EDI translator computer.
a. Indirect connection EDI c. Repeated EDI b. Direct connection EDI d. Wired EDI
____ 48. A(n) ____ is a company that provides communications equipment, software, and skills needed to receive,
store, and forward electronic messages that contain EDI transaction sets. a. VAN c. API b. EDI provider d. LAN
____ 49. To use the services of a VAN, a company must install ____ software that is compatible with the VAN.
a. network compiler c. EDI translator b. LAN interpreter d. VAN router
____ 50. ____ allows trading partners to pass messages through the VAN instead of connecting their computers
directly to each other.
a. Indirect connection EDI c. Loop EDI b. Direct connection EDI d. VAN EDI
____ 51. Because EDI transactions are business contracts and often involve large amounts of money, the issue of ____
is significant. a. secrecy c. nonrepudiation b. integrity d. privacy
____ 52. EDI on the Internet is also called ____.
a. open EDI c. online EDI b. closed EDI d. digital EDI
____ 53. New tools, such as ____, are helping trading partners be even more flexible in exchanging detailed
information. a. HTML c. XML b. T-HTML d. SGML
____ 54. The EDI transaction sets that provide instructions to a trading partner's bank are called ____.
a. BEDI c. XEDI b. FEDI d. ACH
____ 55. ____ banks offer VAN services for nonfinancial transactions.
a. Value-added c. Virtual b. Financial d. Online
____ 56. When companies integrate their supply management and logistics activities across multiple participants in a
particular product’s supply chain, the job of managing that integration is called ____. a. supply chain management c. enterprise resource planning b. procurement management d. total quality management
____ 57. Supply chain management was originally developed as a way to ____.
a. attract customers c. reduce costs b. negotiate with suppliers d. improve manufacturing quality
____ 58. The long-term relationships that are created among participants in the supply chain are called ____.
a. quality partners c. supply alliances b. JIT alliances d. joint suppliers
____ 59. Businesses that engage in supply chain management work to establish long-term relationships with a small
number of very capable suppliers called ____. a. tier-one suppliers c. secondary suppliers b. primary suppliers d. supply alliances
____ 60. The major issue that most companies must deal with in forming supply chain alliances is developing ____.
a. standard procedures c. network relationships b. open communication channels d. trust
____ 61. A(n) ____ has a password-protected entrance and offers negotiated price reductions on a limited selection of
products.
a. customer portals marketplace c. private store b. private marketplace d. independent exchange
____ 62. A(n) ____ is a marketplace that provides auctions, request for quote postings, and other features to companies
that want to operate their own marketplace. a. private store c. private exchange b. customer portals marketplace d. private company marketplace
____ 63. A(n) ____ is a marketplace formed by several large buyers in a particular industry.
a. private company marketplace b. private store
c. industry consortia-sponsored marketplace d. customer portals marketplace
____ 64. The part of procurement activity devoted to identifying suppliers and determining the qualifications of those
suppliers is called ____. a. purchasing c. vendor selection b. sourcing d. supplier selection
____ 65. ____ materials are those materials that become part of the finished product in a manufacturing process.
a. Product c. Direct b. Operating d. Indirect
____ 66. The ____ is the agency responsible for receiving the government's tax, license, and other fee revenue.
____ 67.
____ 68.
____ 69.
____ 70.
a. FMS c. KMWorld b. e-government d. TaxWorld
In 1968, a number of freight and shipping companies joined together to form the ____, which was charged with exploring ways to reduce the paperwork burden that shippers and carriers faced. a. TDCC c. ANSI b. EDI d. ASC X12
Trading partners that use different ____ protocols can make either of the direct connection methods difficult to implement. a. network c. TCP b. communications d. IP
The part of an industry value chain that precedes a particular strategic business unit is often called a(n) ____. a. customer portal c. supply chain b. FEDI d. private store One term used to describe procurement activities is ____. a. customer portal c. replenishment purchasing b. supply management d. independent exchange
Completion
Complete each statement.
71. MRO is the acronym for maintenance, repair, and ____________________.
72. Finance and ____________________ includes activities such as making payments, processing payments
received from customers, planning capital expenditures, and budgeting and planning to ensure that sufficient funds will be available to meet the organization's obligations as they come due.
73. ____________________ activities include hiring, training, and evaluating employees, administrating benefits,
and complying with government record-keeping regulations.
74. A(n) _________________________ is a service that banks use to manage their accounts with each other.
75. ____________________ banks are those banks that are equipped to exchange payment and remittance data
through VANs.
76. ________________________________________ are small chips that use radio transmissions to track
inventory.
77. ____________________ are the names of the formats for specific business data interchanges.
78. Instead of connecting directly to each of its trading partners, a company might decide to use the services of
a(n) _________________________.
79. ____________________ is the ability to establish that a particular transaction actually occurred.
80. A(n) _________________________ is the movement of money from one bank account to another.
81. Nonbank VANs that can translate financial transaction sets into ACH formats and transmit them to banks that
are not EDI capable are sometimes called ____________________.
82. Vertical trade portals consisting of Industry marketplaces, independent exchanges, and public marketplaces
are known collectively as ____________________ industry marketplaces.
83. One way that Procurement Departments control MRO spending is by issuing ____________________.
84. The use of Internet technologies in procurement activities is called ____________________.
85. The total dollar amount of the goods and services that a company buys during a year is called its
____________________.
86. In ____________________ purchasing, the company negotiates long-term contracts for most of the materials
it will need.
87. ____________________ exchanges are not controlled by a company that is an established buyer or seller in
the industry.
88. ____________________ marketplaces are open to new buyers and sellers entering the industry.
89. Companies in industries that have long supply chains have, in the past, often found it difficult to maintain
customer focus, which is often called a(n) ______________________________.
90. ____________________ prevents both parties from denying a transaction’s validity or existence.
91. Cisco and Dell offer ____________________ for each of their major customers within their selling Web sites.92. ____________________ materials include factory supplies, such as sandpaper, hand tools, and replacement
parts.
93. ____________________ is a marketplace that was created in 2000 by a consortium of DaimlerChrysler, Ford,
and General Motors.
94. _____________________________ tags are small enough to be installed on the face of credit cards or sewn
into clothing items.
95. One of the main goals of _________________________ is to help each company in the chain focus on
meeting the needs of the consumer at the end of the supply chain.
Essay
96. What are purchasing activities and how are they different from procurement?
97. What is the difference between an indirect connection and a direct connection?
98. What are the advantages of using Internet technologies in supply chain management?99. What is the difference between direct and indirect materials?
100. What are the advantages of using a value-added network?
S
Answer Section
TRUE/FALSE
1. ANS: T
2. ANS: F 3. ANS: T 4. ANS: T 5. ANS: T 6. ANS: F 7. ANS: T 8. ANS: F 9. ANS: T 10. ANS: F 11. ANS: F 12. ANS: T 13. ANS: T 14. ANS: T 15. ANS: F 16. ANS: T 17. ANS: F 18. ANS: F 19. ANS: T 20. ANS: T 21. ANS: F 22. ANS: T 23. ANS: F 24. ANS: F 25. ANS: T 26. ANS: T 27. ANS: F 28. ANS: T 29. ANS: F 30. ANS:
F
MULTIPLE CHOICE
31. ANS: A 32. ANS: B 33. ANS: B 34. ANS: B 35. ANS: C 36. ANS: B 37. ANS: C 38. ANS: A
PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS:
1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 PTS: 1 REF: 220REF: 223REF: 224REF: 225REF: 225-226REF: 230REF: 231REF: 239REF: 238REF: 239REF: 248REF: 220REF: 222REF: 226REF: 231REF: 242REF: 242REF: 221REF: 246REF: 229REF: 222REF: 229REF: 237REF: 239REF: 239REF: 240REF: 241REF: 242REF: 241REF: 241
REF: 220REF: 223REF: 223REF: 223REF: 225REF: 226REF: 228REF: 229
39. ANS: D PTS: 1 40. ANS: C PTS: 1 41. ANS: C PTS: 1 42. ANS: C PTS: 1 43. ANS: B PTS: 1 44. ANS: C PTS: 1 45. ANS: A PTS: 1 46. ANS: A PTS: 1 47. ANS: B PTS: 1 48. ANS: A PTS: 1 49. ANS: C PTS: 1 50. ANS: A PTS: 1 51. ANS: C PTS: 1 52. ANS: A PTS: 1 53. ANS: C PTS: 1 54. ANS: B PTS: 1 55. ANS: A PTS: 1 56. ANS: A PTS: 1 57. ANS: C PTS: 1 58. ANS: C PTS: 1 59. ANS: A PTS: 1 60. ANS: D PTS: 1 61. ANS: C PTS: 1 62. ANS: D PTS: 1 63. ANS: C PTS: 1 64. ANS: B PTS: 1 65. ANS: C PTS: 1 66. ANS: A PTS: 1 67. ANS: A PTS: 1 68. ANS: B PTS: 1 69. ANS: C PTS: 1 70. ANS:
B PTS: 1
COMPLETION
71. ANS: operating
PTS: 1 REF: 223
72. ANS: administration
PTS: 1 REF: 225
73. ANS: Human resource
PTS: 1 REF: 225
74. ANS:
ACH
automated clearing house
REF: 229REF: 229REF: 229REF: 229REF: 229REF: 231REF: 231REF: 231REF: 237REF: 237REF: 237REF: 237REF: 239REF: 240REF: 240REF: 241REF: 241REF: 242REF: 242REF: 242REF: 242REF: 247REF: 251REF: 252REF: 252REF: 221REF: 222REF: 226REF: 230REF: 237REF: 242REF: 220-221
75.
76.
77. 78.
79. 80.
81.
82. 83.
84. 85. 86.
PTS: 1 REF: 241ANS:
EDI-capable EDI capable
PTS: 1 REF: 241ANS:
Radio frequency identification devices RFIDs
PTS: 1 REF: 245ANS: Transaction sets
PTS: 1 REF: 231ANS:
value added network value-added network
value-added network (VAN) VAN
PTS: 1 REF: 237ANS: Nonrepudiation
PTS: 1 REF: 239ANS:
Electronic funds transfer EFT
PTS: 1 REF: 241ANS:
financial VANs FVANs
PTS: 1 REF: 241ANS: independent
PTS: 1 REF: 248ANS: p-cards
purchasing cards
PTS: 1 REF: 223ANS: e-procurement
PTS: 1 REF: 221ANS: spend
PTS: 1 REF: 222ANS:
87. 88. 89. 90. 91. 92. 93. 94.
95.
contract
replenishment
PTS: 1 REF: 222ANS: Independent
PTS: 1 REF: 248ANS: Public
PTS: 1 REF: 248ANS: ultimate consumer orientation
PTS: 1 REF: 247ANS: Nonrepudiation
PTS: 1 REF: 239ANS: private stores
PTS: 1 REF: 251ANS: Indirect
PTS: 1 REF: 222ANS: Covisint
PTS: 1 REF: 252ANS: RFID
Radio frequency identification
PTS: 1 REF: 246ANS: supply chain management
PTS: 1 REF: 247
ESSAY
96. ANS:
Purchasing activities include identifying vendors, evaluating vendors, selecting specific products, placing orders, and resolving any issues that arise after receiving the ordered goods or services.
Procurement generally includes all purchasing activities, plus the monitoring of all elements of purchase transactions. It also includes the job of managing and developing relationships with key suppliers.
PTS: 1 REF: 22097. ANS:
Direct connection requires each business in the network to operate its own on-site EDI translator computer. These EDI translator computers are then connected directly to each other using modems and dial-up telephone lines or dedicated leased lines.
With an indirect connection, the trading partners pass messages through the VAN instead of connecting their computer directly to each other.
PTS: 1 REF: 23798. ANS:
Suppliers can:
Share information about customer demand fluctuations.
Receive rapid notification of product design changes and adjustments. Provide specifications and drawings more efficiently. Increase the speed of processing transactions. Reduce the cost of handling transactions. Reduce errors in entering transaction data. Share information about defect rates and types.
PTS: 1 REF: 243-24499. ANS:
Direct materials are those materials that become part of the finished product in a manufacturing process. Indirect materials are all other materials that the company purchases, including factory supplies such as sandpaper, hand tools, and replacement parts for manufacturing machinery.
PTS: 1 REF: 222100. ANS:
Advantages of using VANs are as follows:
Users need to support only the VAN’s communications protocol instead of many possible protocols used by trading partners.
The VAN records message activity in an audit log. This VAN audit log becomes an independent record of transactions, and this record can be helpful in resolving disputes between trading partners. The VAN can provide translation between different transaction sets used by trading partners.
The VAN can perform automatic compliance checking to ensure that the transaction set is in the specified EDI format.
PTS: 1 REF: 238-239
因篇幅问题不能全部显示，请点此查看更多更全内容